Shipping Policy

GUARANTEED STANDARD SHIPPING: Standard orders placed before 10AM EST will be shipped within two business days of the date the order was placed. You will receive an email confirmation with UPS tracking details.

GUARANTEED EXPEDITED SHIPPING: UPS 2-day Air expedited orders placed before 10AM EST on regular business days will be shipped on the same day order was placed. Expedited orders placed after 10AM EST will be shipping the next business day.

INTERNATIONAL SHIPPING: International orders will be shipped within two business days of the date the order was placed. PLEASE NOTE transit time for international orders is between 10-12 business days.

CONTACT US: If you need to contact one of our customer service specialists regarding a return please don’t hesitate to email us at wehelpu@kaanas.com for any further information you might need. We will attempt to get back to you within 48 hours or sooner. Customer service hours of operation are Monday - Friday 9AM- 6PM EST.